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Are RockAuto’s return and refund policies reliable for resolving issues with incorrect parts?
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I had an issue with an order from rockauto when the wrong car part was delivered. It was frustrating because I needed the part urgently for repairs. Although they eventually sent the correct one, the delay caused some unexpected costs with my mechanic. Next time, I’ll double-check the order details to hopefully avoid similar issues.
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It’s good to hear RockAuto eventually sent the correct part, but the delay and added costs must have been stressful. Double-checking order details is a smart move for the future!
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