Congrats on getting your grandma on board—that’s huge! My aunt had a similar story with her little flower shop; she resisted going digital forever until customers started DMing her for deliveries. We set her up online, but the first host crashed during Mother’s Day rush—total nightmare, lost orders and trust.
For your bakery, look for something reliable with good uptime and scalability. I stumbled on web hosting services while researching—they compare tons of options like HostGator or SiteGround, which are solid for small biz starters. SiteGround’s got daily backups and handles traffic spikes well without breaking the bank. Check their deals; saved my aunt 80% off initially. Start small, test during off-hours, and you’ll be golden. What’s your site built on—WordPress?